Modern shopping centre under a vast sky
Eleva AIBook a demo

AI agents that
run physical venues

Digital workers built for shopping centres, retail parks, outlets, airports and stadiums. We give every venue in your portfolio its own AI agents — support, marketing, operations and data — running 24/7 on one platform you control.

Built for enterprise environmentsEU-based · GDPR-compliant · AI Act-ready · Enterprise-grade governance and security
WestfieldKlépierreLa Roca VillageRedevco

The limit of what AI can do in your venue isn't the model it's how well it knows the way your asset runs. And that's earned only one way: by doing the work. So we build digital workers, not software agents that plug into what you already run (ERP, footfall, CRM, contracts) and get it done.

The Eleva agents

Meet your AI team for the venue.

Each agent operates like a dedicated team member, running its flow from start to resolution while giving you full visibility and control.

1

Sofía

Visitor Experience Agent

Visitor Experience · Branded to your venue

80% of the people who walk in are anonymous, and their intent is lost. Sofía talks to every visitor with your venue's brand, tone and content — she guides them, recommends, and turns intent into store visits and purchases.

Expertise

Visitor experienceNavigation & routing

Strengths

Guide through the centreRecommend stores & promosSupport every visitor
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Value

Three places where Eleva creates value from day one.

01

Engage

Agents talk to every visitor across every channel — turning footfall into revenue and first-party data.

02

Understand

Agents unify your scattered data and answer anything — "which entrance has the lowest footfall? down 20%."

03

Operate

Agents take on the busywork — the ~20% of admin that eats 80% of your team's time, done automatically.

Engage, understand, operate — one team, running your venue end to end.

Modern venue with shoppers

The data that never existed

Eleva adds data points that never existed.

AI agents talk to your visitors at every touchpoint, turning what they say into intent, sentiment and demand you can act on.

01

Demand is now captured

What they asked for, searched, couldn't find. The intent footfall never saw.

02

Channels are now activated

Web, app, QR, signage and Wi-Fi turn from cost centres into one first-party audience.

03

Strategic NOI decisions

Which brands push at renewal, which categories underperform, where to push the mix.

Integrations & Partners

Works where you work.

Eleva plugs into the systems and data partners your venue already runs on — for richer signal, faster action, and zero rip-and-replace.

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YardiFlame AnalyticsShopperTrakPlacewiseYardiFlame AnalyticsShopperTrakPlacewiseYardiFlame AnalyticsShopperTrakPlacewise

The journey · Live in ~6 weeks

We start with one area. Then we scale across your asset.

We don't drop in software and leave. We learn how your venue runs, prove it on one area first, then integrate, validate and expand — building every agent with you, live in about six weeks.

Operator using the Eleva platform inside a venue

Understand & focus

We learn your business and start where it pays off fastest — one area, one clear goal.

Integrate & build together

We plug into your stack and build the agent with you — and you validate it in the real world before anything ships.

Go live & grow

We launch, watch it closely, and keep going — adding agents and rolling out across your portfolio.

One area today. Your whole portfolio tomorrow.