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They talk
The voiceThousands of conversations happening right now across all your channels, and activating new ones.
Official AI partner & congress sponsor
Official AI partner & congress sponsorCongress sponsor & official AI partner of MECSR
No mockups: this is Eleva AI running for a real shopping centre, end to end.
One agent per asset, present on web, WhatsApp, QR, voice and kiosk, and always on for Google Reviews, replying in the centre's own voice within minutes.
Which stores are really in demand, what is missing from the mix, what is working, without running a survey.
Routes visitors to the right store, turns conversations into tasks and actions for the team, and hands qualified visitors to loyalty and marketing.
It's not an assistant: it's a whole workforce of agents that communicate and execute actions, facing your visitor and inside your operation, turning every interaction into data intelligence. They talk, act, learn and anticipate.
Thousands of conversations happening right now across all your channels, and activating new ones.
They don't just answer: they book, manage and resolve on behalf of your visitor.
Every conversation becomes data that didn't exist before. And you get to ask.
Query your conversations · create alerts, campaigns and visualisations · get actionable recommendations.
They don't wait for you to ask: they notify, alert and keep you informed.
AI agents talk to your visitors at every touchpoint, turning what they say into intent, sentiment and demand you can act on.
What they asked for, searched, couldn't find. The intent footfall never saw.
Eleva doesn't live apart. It layers over the data your centre already has, footfall, sales, CRM, leasing, and crosses every signal to enrich the whole picture.
Which brands push at renewal, which categories underperform, where to push the mix.
Live agent for Unibail Rodamco Westfield, guiding visitors to stores and routing loyalty sign ups every day, across web, WhatsApp and QR.
Live at one of Klepierre's largest centres, engaging visitors on web, WhatsApp and QR and feeding the group's marketing team real demand data.
Rolling out across several Carmila centres in Spain, with Marcos Estopinan leading the roll out from marketing, digital and innovation.
Figures confirmed with live clients, cut of 26/08/2026. Shown as percentages, since absolute volume depends on each asset's size and footfall.
“Los agentes conversacionales han llegado para quedarse. En Westfield La Maquinista nos adelantamos: llevamos tiempo poniendo esta tecnología al servicio de nuestros visitantes para llevar la experiencia de visita un paso más allá.”
“The agents generate conversations that simply did not exist before, and give us data that indirectly improves the asset’s NOI.”
“Eleva puede ser un activo comercial, no solo informativo: una capa para campañas y activaciones de marca. Su crecimiento tiene todo el sentido a medida que gana visibilidad y se impulsa en redes sociales y WhatsApp.”
“It is not just another tool. Eleva unifies marketing and communication in one platform built for retail, with an AI that accompanies every visitor and lifts the asset’s NOI.”
Turn the anonymous visitor into a store visit and a sale.
Guide every passenger to their gate and handle day-to-day operations.
Give the city a voice and build the living database of all its spaces.
Activate the whole event ecosystem: before, during and after.
The onboard concierge that turns every question into a booking and extra spend.
Eleva AI closed a €500,000 pre seed round led by Encomenda, to keep expanding across MENA, the US and LATAM.
New partnership with the Barcelona Chamber of Commerce: Eleva becomes the Catalan AI that acts as the city’s own personal shopper.
Our pilot results at Westfield La Maquinista and our roll out across Spain have been picked up by the trade and business press.
Pick a time that works, before or after the congress days.