01
They talk
The voiceThousands of conversations happening right now across all your channels, and activating new ones.
WhatsAppWebCall centerInstagram / Facebook+New channels
AI agents that give physical spaces a voice and capabilities
The AI layer that runs communication and operations across shopping centers, airports, retail parks, outlets, stadiums, cruise ships and cities: every channel, every visitor, every data point, in a single platform you control.
Built for enterprise environmentsEU-based · GDPR-compliant · AI Act-ready · Enterprise-grade governance and security
Grow
Eleva turns every visitor into growth: more visits that fill your space, more sales at the right moment, and more repeat visits that keep the relationship alive.
Operate better
Eleva frees your team and sharpens your management: more efficiency that takes repetitive work off their plate and lowers service cost, and better decisions guided by your own data for pricing, mix and marketing.
AI AGENTS TUNED TO YOUR SPACE
Experts in physical spaces. Obsessed with yours.
Detail-obsessed and fluent in how your space runs. The AI adapts to your floors, your flows, your rules.
1
Shopping Centres
Turn the anonymous visitor into a store visit and a sale.
Capabilities
Store & promo recommendationsIndoor navigationLoyalty & repeat visits
The platform
A team of AI agents behind your space
It's not an assistant: it's a whole workforce of agents that communicate and execute actions, facing your visitor and inside your operation, turning every interaction into data intelligence. They talk, act, learn and anticipate.
02
They act
The operating layerThey don't just answer: they book, manage and resolve on behalf of your visitor.
The agent executes · not just informs
BookingsParkingActivities & events
more modules
Guidance & wayfinding · map · routes · accessibilityIncident handling · collects, classifies and routes to your teamData capture & in-chat formsSpotlights stores · campaigns and promotionsMarketing content · visuals and copy for your campaignsGoogle Reviews & reputation · monitoring and review replies
03
They learn
The intelligenceEvery conversation becomes data that didn't exist before. And you get to ask.
Visitor & marketing analytics · conversion · attribution · insightsLeasing intelligence · better deals · stronger renewals · impact on NOI
CopilotYour team asks. The agent answers.
Query your conversations · create alerts, campaigns and visualisations · get actionable recommendations.
04
They anticipate
Proactive autopilotThey don't wait for you to ask: they notify, alert and keep you informed.
Real-time alertsAutomatic reportsAutomatic insightsPattern detectionActionable recommendationsNotices & notifications
The data that never existed
Eleva adds data points that never existed.
AI agents talk to your visitors at every touchpoint, turning what they say into intent, sentiment and demand you can act on.
01
Demand is now captured
What they asked for, searched, couldn't find. The intent footfall never saw.
02
It sits on top of your data
Eleva doesn't live apart. It layers over the data your centre already has, footfall, sales, CRM, leasing, and crosses every signal to enrich the whole picture.
03
Strategic NOI decisions
Which brands push at renewal, which categories underperform, where to push the mix.
Leading the future of physical spaces
Servimedia
Eleva AI in the media
ServimediaPublished in
Servimedia
The pilot results at Westfield La Maquinista
One in three conversations ends in a direct route to a store, and 78% of visitors say the interaction influenced their purchase.
4.1 / 5visitor satisfaction25/06/2026
Read the piece Integrations & Partners
Works where you work.
Eleva plugs into the systems and data partners your venue already runs on, for richer signal, faster action, and zero rip-and-replace.
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YardiFlame AnalyticsShopperTrakPlacewiseCinesaBrevoYardiFlame AnalyticsShopperTrakPlacewiseCinesaBrevoYardiFlame AnalyticsShopperTrakPlacewiseCinesaBrevo
How we work · With you, live in weeks
Detail-obsessed. Fast. Quality first.
Your venue, our obsession. A partner, not a vendor, live in weeks.
1 · Align & understand your space
We learn how your venue actually runs and align on one clear goal, starting where it pays off fastest.
2 · Integrate on top of your stack
We pull your information, connect the integrations and build on top of your existing stack, validated in the real world before anything ships.
3 · Launch & grow together
We go live, watch it closely and grow with you, adding agents and rolling out across your portfolio.