Give your shopping centre a voice. Turn the anonymous visitor into sales and data.
Eleva is your centre's AI layer: present across all your channels, web, app, WhatsApp, QR codes and social, it guides every visitor, recommends, and turns their intent into visits, sales and data that never existed before.
THE VIRTUAL WORKERS ALREADY LIVE IN HIGH-TRAFFIC VENUES
Meet some of our virtual workers.
What will yours be called?
Your visitors don't talk to "the system". They talk to someone they recognise, on any channel in the centre.
Wherever your visitors are.
Web, app, QR codes around the venue, Wi-Fi login pages, digital signage and WhatsApp. One agent, every touchpoint, no download required.
What visitors ask every day
One agent. Thousands of questions answered.
Every answer drives footfall to stores, captures new leads for your database, and influences purchase decisions, automatically, 24/7, in 25+ languages.
Real results from real conversations
"Where can I find...?"
Visitors ask for products, brands, or gift ideas. Eleva recommends stores, shows product images, and gives directions, like having a personal shopper available 24/7.
"Where should I eat?"
Eleva suggests restaurants based on cuisine, budget, and group size. Menus, availability, and walks visitors right to the door.
"I need help"
Parking, lost & found, accessibility, hours, Wi-Fi, solved instantly in 25+ languages without involving your front desk.
"Any deals today?"
Eleva proactively shares promotions, openings, and events inside conversations, right when visitors are most likely to act.
"What do visitors want?"
Every conversation generates data: what people search for, what they buy, which stores they visit. Real visitor intelligence, not surveys.
7 in 10
conversations
report purchase impact
3 in 10
conversations
end in a route to retail
100 hours saved
every 1000
conversations
17% in CTR
in marketing
& 80% in Lead
Capture Read
High Satisfaction
Rate
CSAT 4.1/5
"Where can I find...?"
Visitors ask for products, brands, or gift ideas. Eleva recommends stores, shows product images, and gives directions, like having a personal shopper available 24/7.
7 in 10
conversations
report purchase impact
"Where should I eat?"
Eleva suggests restaurants based on cuisine, budget, and group size. Menus, availability, and walks visitors right to the door.
3 in 10
conversations
end in a route to retail
"I need help"
Parking, lost & found, accessibility, hours, Wi-Fi, solved instantly in 25+ languages without involving your front desk.
100 hours saved
every 1000
conversations
"Any deals today?"
Eleva proactively shares promotions, openings, and events inside conversations, right when visitors are most likely to act.
17% in CTR
in marketing
& 80% in Lead
Capture Read
"What do visitors want?"
Every conversation generates data: what people search for, what they buy, which stores they visit. Real visitor intelligence, not surveys.
High Satisfaction
Rate
CSAT 4.1/5
Visual answers. Maps, cards, and real-time guidance.
Visitors get rich, visual answers: product cards with real photos and prices, interactive maps that guide them to the store, live promotions, and personalised suggestions, across every channel.
Connect with your visitors
in 90+ languages
The admin console
Built for your team. Powered by AI agents that act and recommend.
Your team oversees everything, content, promotions, reputation, analytics and lead capture, while Eleva's agents run much of the work for you and recommend the next step. No IT team needed.
The brain behind every answer
Eleva knows every store, every product, every deal.
We don't just scrape your website. We build a rich knowledge layer with real product data, brand catalogues, menus, reviews, and retail expertise, so Eleva recommends like a personal shopper, not a search bar.
Your centre's real data
Stores, hours, categories, services, incidents, always up to date, managed from your admin panel.
Product & retail intelligence
We enrich your data with product info, brand categories, and seasonal trends, so Eleva can recommend, not just inform.
Restaurants, leisure & services
Menus, reviews, parking, events, from third-party sources. Eleva knows the full picture, not just what's on your website.
Trained by retail experts
Our team curates real visitor scenarios and retail knowledge. That's why Eleva sounds like a helpful human, not a robot.
GETTING LIVE
Live in weeks.
From today to a live assistant across your centre, in about four weeks.
Discovery & alignment
Scope, goals and activation plan.
Week 0Integration, security & legal
We connect your CRM, CMS, map and store catalogue, and close IT, security and legal (DPA).
Weeks 1–2Build & validation
Core build, reporting and multilingual setup, plus a QR & signage plan, then you validate before launch.
Weeks 2–3Go live
Eleva goes live across your website and the centre's QR codes, with admin-panel training for your team.
Week 4